TERMS AND CONDITIONS – VTLSuites.com

Be sure to check out the VTL Suites terms and conditions, before booking an affordable and delightful stay with us.

TERMS AND CONDITIONS

These terms relate to the booking of premium serviced apartments with VTL Suites.
– Fully paid online bookings of accommodation are immediately confirmed by email.
– Guests must carry photo ID proof on arrival, for security reasons.

Check-in Time:1pm-10pm.

Check-out Time: 12 noon

Internet: Wi-Fi is available and is free of charge.

Parking

Car parking is available within VTL Suites complex.

Pets:

Pets are not allowed.

Online Payments:

Your credit card will be charged in full at the time of booking using a valid credit / debit card.

Rates are per apartment and include VAT and service.

Accepted Credit Cards include Visa & Mastercard.

Security Deposit

A security deposit of N10,000 is required upon arrival. This will be refunded on or after departure.

Cancellation Policy

Short stay cancellations must be received by 12 noon, 2 days prior to arrival, in order to avoid a cancellation charge equal to the cost of one night’s stay.

VTL Suites makes no refunds for no shows or early checkouts.


Guest Conduct
:

In consideration of other guests,no loud parties are allowed.

Breakages

Please note that damages to / missing items or excessive clean up charges are charged at cost.

Additional Services:

All additional in house services would be charged for unless it is stated expressly otherwise.

Promotions

Promotional discounted rates / room types are non refundable / non changeable as stated in the promotion descriptions.

VTL Suites reserves the right to change, modify and adjust the rates with or without prior notice.Promotions and Offers Program are subject to specific terms, conditions and restrictions listed on the site. We reserve the right to modify or alter any program, offer or promotion at any time.

Privacy Policy:

VTL Suites seriously regards the issue of protecting your privacy on-line. Personal and contact information are used to contact the visitor when necessary and when there is any interesting subject which may relate to the customer’s interest.

Limitation of Liability and Disclaimer:

VTL Suites does not warrant that errors or omissions may not sometimes occur. VTL Suites disclaims any warranty of any kind, whether express or implied, as to any matter whatsoever relating to this web site and other world wide web links including without limitation, as to the merchantability or fitness for any particular purpose. VTL Suites will also not be responsible for any damages including without limitation, damages for loss of profits arising in contract or from your use or inability to use this site.